Dhaka11 takes the protection of your personal data extremely seriously. On this page, we clearly explain what data we collect, why we collect it, and how it is kept secure.
256-bit SSL Protection
On Secure Servers
Information Not Sold
Information Not Disclosed
Self-Control
International Standards
Dhaka11 ("we", "us", "our") explains in this Privacy Policy how we collect, use, store, and protect your personal data. By using the dhaka11.vu website or app, you agree to this Privacy Policy.
We believe privacy is a fundamental right, and we are committed to being fully transparent about how we handle your data. This policy is built in accordance with international data protection standards (GDPR).
Our commitment: We never sell your data to third parties or share it without your permission.
When you register with dhaka11 or use our services, we collect the following information:
When you use our platform, certain technical information is collected automatically:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Creation & KYC | 5 years after account closure |
| Payment Information | Transactions & Security | 7 years (legal requirement) |
| Gaming Activity | Responsible Gaming | 3 years |
| Technical Logs | Security & Bug Fixes | 90 days |
| Cookies Data | Experience Improvement | Session or 1 year |
Dhaka11 uses your data solely for the following purposes:
We do not share your data with third parties for marketing or advertising purposes.
All your data is stored in secure data centers with the highest physical and digital security measures in place.
Your data is retained for as long as your account is active and as required by legal obligations. Once an account is closed, the relevant data is securely deleted after the applicable retention period.
Payment information must be retained for up to 7 years in accordance with international financial regulations.
Dhaka11 uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.
You can disable cookies at any time through your browser settings. However, this may limit the functionality of certain features.
To keep your data secure on dhaka11, we maintain multiple layers of protection — each designed to address a different type of risk.
In the event of a security breach, affected members will be notified within 72 hours.
As a dhaka11 member, you have the following rights regarding your personal data:
You have the right to know and view what information we hold about you.
You have the right to correct any inaccurate or incomplete information.
You may request deletion of your information under certain circumstances.
You can receive a copy of your data in a structured format.
You may request that data processing be temporarily suspended under certain circumstances.
You may object to the use of your information for specific purposes.
To exercise any of these rights, contact our support team: [email protected] — We will respond within 30 days.
Dhaka11 strictly prohibits account registration for anyone under 18. We do not knowingly collect data from minors.
If we become aware that information has been collected from a minor, that information will be deleted immediately and the account will be closed.
Third-party services on the dhaka11 platform (game providers, payment gateways) operate under their own privacy policies. We have agreements in place to ensure they only use your data for the purposes we specify.
If you navigate to an external website via a link on our platform, that site's own privacy policy will apply, not ours.
We may update this Privacy Policy from time to time. For significant changes, members will be notified in advance by email or in-app notification.
Continued use of the platform after any changes constitutes acceptance of the updated policy. The latest version will always be available on this page.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:
Questions our members ask most
Register with confidence knowing our security measures are in place — your data is always protected.